Dear Customer,

Nothing matters more to us than the health and wellbeing of our colleagues and their families.

For this reason as of today , we have made the decision to temporarily cease operations until further notice in response of the Coronavirus pandemic therefore for the moment orders have been suspended.

We know that this may cause some disappointment and apologise for any inconvenience.

Our priority is to protect the welfare of our employees and their families and with the latest guidance from the government we must honour this and do everything we can do to protect our community and to reduce the further spread of the virus.

Please continue to stay safe, take care of your families and together we will get through this.

From all at Wilsons Blinds


What can we help you with?


Our website has been developed to be extremly easy to use and offers plenty of help by clicking the WHATS THIS? and VIEW IMAGES links next to all the drop downs around the website giving clear explanations about products ect.On the home page if you click on the section you require i.e Roller blinds you will then be taken into the roller blind section ,from there you can then choose a colour range then view the fabric within that colour range. By clicking on a chosen fabric will take you into the next page which will enable you to type in your measurments to obtain a price or order a free sample.

Our blinds come with a full component box which include everthing you need to fit your blinds including brackets, safety parts etc. 

Aspen Faux Wood Venetain Blinds and Cheshire Wood Wooden Venetian Blinds Do come with screws and plugs however the rest of the ranges throughout our website do not. 


Yes they are very easy to fit ,for further information on fitting please see our measure and fitting instructions which is located at the top of our website.

After placing your order you will recieve an email confirmation,if for any reason you do not recieve this within 1 hour then please email us via our contact us page or you can call our customer service team on 0333 800 2999

Please see our measuring guide and if you require any further assistance contact customer services on 0344 800 2066.
If your order has exceeded 7 working days then please use the TRACK YOUR ORDER option on the front of the website and we will update you.


All our samples are sent first class with Royal Mail on rare occasions some get lost in the post and so if you have not received them with 3 working days of ordering please contact customer services where they will ensure you recieve the ones you require as soon as possible.
Unfortunately as blinds are made to measure they are not refundable ,however on the rare occasion a customer measures wrong please contact customer services if you wish to re-order to discuss what went wrong and how we can ensure that your new order is correct and give help and advice.
First take them from the box and measure the blinds remembering we make an allowance for recess blinds.If they are the wrong size then please email or call customer services so we can investigate this further.


Unfortunately no ,however there are fitting instructions on the front page of the website.
The Wilsons Blinds website is very, very secure for these 3 reasons. ......1: Our website is hosted on our own server with UK Fast the UK's leading hosting provider they make sure our server is 100% secure and we have 24 hour monitoring so it runs perfectly. .......2: For entering your personal details we have Norton Secured fitted on our website which fully encrypts the Wilsons Blinds website which forms a seal to keep out hackers so you details our 100% secure. To see our Norton Certificate just click on the Norton logo at the top right hand corner of our website to view. .......3: For your payment details Wilsons Blinds use Sage Pay secure and encrypted payment processing so no one will see your payment details only you, payment details are not stored on our database only your address and order details, Wilsons Blinds do not hold or store payment details as part of their data so your payments are 100% secure through Sage Pay and we take all major debit and credit cards for payment.
Obtaining a quotation is simple, choose the product and colour you would like a price for then put in your sizes in the given boxes and price will be given for that blind and size which will include any discounts .Delivery is £8.50 per order and added at the basket.
As soon as we are made aware that there is no stock for your order we will email you to advise with an estimated delivery date at which time you can wait,choose another product or take a refund.Thankfully however the manufacturers have very few stock problems.
Wisons Blinds offer a 3 Year Guarantee on all their made to measure blinds which will consist of a 1 Year Manufacturers Guarantee which covers all blinds for any defects, fading, fraying, or any such problems that will cause the blind to stop working, the blind will be picked up and taken to our factory and fixed, if the blind is unfixable we will replace with a new one. The extended 2 Years of the Guarantee will cover the blind for any parts which may fail and stop the blind from working, Wilsons Blinds will send out any parts or coponents which may cause this problem but the customer will be liable for the postage costs. Wilsons Blinds can not be held responsible if they can not supply parts for a blind that has been discontinued and the parts are no longer available.

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