FAQs

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Unfortunately no ,however there are fitting instructions on the front page of the website.
The Wilsons Blinds website is very, very secure for these 3 reasons. ......1: Our website is hosted on our own server with UK Fast the UK's leading hosting provider they make sure our server is 100% secure and we have 24 hour monitoring so it runs perfectly. .......2: For entering your personal details we have Norton Secured fitted on our website which fully encrypts the Wilsons Blinds website which forms a seal to keep out hackers so you details our 100% secure. To see our Norton Certificate just click on the Norton logo at the top right hand corner of our website to view. .......3: For your payment details Wilsons Blinds use Sage Pay secure and encrypted payment processing so no one will see your payment details only you, payment details are not stored on our database only your address and order details, Wilsons Blinds do not hold or store payment details as part of their data so your payments are 100% secure through Sage Pay and we take all major debit and credit cards for payment.
Obtaining a quotation is simple, choose the product and colour you would like a price for then put in your sizes in the given boxes and price will be given for that blind and size which will include any discounts .Delivery is £8.50 per order and added at the basket.
As soon as we are made aware that there is no stock for your order we will email you to advise with an estimated delivery date at which time you can wait,choose another product or take a refund.Thankfully however the manufacturers have very few stock problems.
Wisons Blinds offer a 3 Year Guarantee on all their made to measure blinds which will consist of a 1 Year Manufacturers Guarantee which covers all blinds for any defects, fading, fraying, or any such problems that will cause the blind to stop working, the blind will be picked up and taken to our factory and fixed, if the blind is unfixable we will replace with a new one. The extended 2 Years of the Guarantee will cover the blind for any parts which may fail and stop the blind from working, Wilsons Blinds will send out any parts or coponents which may cause this problem but the customer will be liable for the postage costs. Wilsons Blinds can not be held responsible if they can not supply parts for a blind that has been discontinued and the parts are no longer available.

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