FAQs

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All our samples are sent first class with Royal Mail on rare occasions some get lost in the post and so if you have not received them with 3 working days of ordering please contact customer services where they will ensure you recieve the ones you require as soon as possible.
Unfortunately as blinds are made to measure they are not refundable ,however on the rare occasion a customer measures wrong please contact customer services if you wish to re-order to discuss what went wrong and how we can ensure that your new order is correct and give help and advice.
First take them from the box and measure the blinds remembering we make an allowance for recess blinds.If they are the wrong size then please email or call customer services so we can investigate this further.

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